Shipping policy

Thank you for shopping with Glow in Grace. We are committed to ensuring your order arrives safely and in a timely manner.

Processing Time

All orders are processed within 2–5 business days.

Custom and personalised orders may take 3–7 business days to produce before shipping.

You will receive a notification once your order has been shipped.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location and the courier service selected.

Estimated delivery times within South Africa:

• Major cities: 2–4 business days

• Outlying areas: 3–6 business days

Please note that delivery times may vary depending on courier services and location.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or WhatsApp so you can track your delivery.

Local Collection

Local collection may be available by arrangement.

Please contact us via WhatsApp to arrange a collection time.

📱 WhatsApp: +27 64 521 8762

Incorrect Address

Please ensure that your shipping address is correct when placing your order. Glow in Grace cannot be held responsible for delays or lost parcels due to incorrect address details provided by the customer.

Delays

While we aim to deliver within the estimated timeframe, Glow in Grace is not responsible for delays caused by courier companies, weather conditions, or other circumstances beyond our control.

If you have any questions regarding your order, please contact us.

📧 Email: info@glowingrace.co.za

📱 WhatsApp: +27 64 521 8762

✨ Glow in Grace — Faith. Encouragement. Purpose.